Intelligent Communication for Business
Pathline helps service businesses doing $100K–$5M/year capture more revenue through integrated voice, SMS, messaging, websites, and email. Our integrate AI agent frees up time and nurtures leads.
Pathline Integrates with:
Business Phone & Messaging
Voice Line
Make and receive calls on your dedicated business line from the Pathline mobile app. Create contacts, manage them, and dial outbound with ease.
SMS Messaging
Instantly connect with leads via SMS after they submit a form on your website, enabling fast follow-ups, real-time conversations, and higher conversion rates.
Dial-by-Menu (IVR)
Greet callers with a professional menu and route them to the right team instantly. Built-in prompts help filter out spam bots that can’t navigate menus, keeping your lines clean and focused on real customers.
More Voice Features
Call Recording
Automatically record inbound and outbound calls, making it easy to review conversations, ensure accountability, and capture key insights when your team needs them.
Call Forwarding
Seamlessly route incoming calls to the right person or team, ensuring no opportunity is missed and every customer reaches the right place instantly.
Browser & iOS Calling
Make and receive calls directly from your browser or iPhone, keeping your team connected and responsive from anywhere.
Email & SMS Marketing
Send Email Newsletters
Create and send professional newsletters that keep your audience informed and engaged. Easily design clean, on-brand emails and deliver them reliably to your customers at scale.
Recipient Interactions
Understand exactly how your audience engages with every email campaign. Track opens, clicks, and activity in real time for individual recipients.
More Marketing Features
SMS Campaigns
Automate or manually send text messages to your customers for events like new orders, updates, reminders, and promotions.*
*To send SMS via 10DLC, brand and campaign registration is required and may take up to 2 weeks to complete. This is mandated to reduce spam and protect consumers.
Custom Templates
Create and reuse ready-made messages for emails and texts, so your team can respond faster while staying consistent.
Recipient Lists
Keep contacts organized with separate lists for each business or message type, so every campaign reaches the right audience.
Sending Identities
Sent from your custom branded domain with DKIM and SPF configured to maximize deliverability and ensure your emails land where they should.
Send from multiple emails for different businesses or communication types, keeping your messaging organized, consistent, and on-brand.
Websites & Forms
Create & Share Forms
Build clean, spam-fighting forms that capture real customer inquiries, not junk. Built from the ground up to combat bot spam, so you don't get lost in the noise.
Websites
Build a site with our integrated editor powered by WordPress and Divi, or connect your existing WordPress websites and manage user permissions within your team. Allowing seamless deployment across your web and marketing team.
More Form & Website Features
Secure Sign On
Access your WordPress site instantly with one click secure sign on. Manage your portfolio of sites from one dashboard and grant internal access with customizable permissions.
Invite Teams
Set clear, manageable permissions for each team member—controlling access to website edits, marketing tools, and key features. All within one unified dashboard that keeps everything streamlined and in one place.
Sync All Your Sites
Sync as many WordPress sites as you need. Access every site and manage user permissions from a single, centralized dashboard.
Chat Widget
Instant Lead Capture
Leads are pushed straight to your pocket through our iOS app, so you can respond instantly via voice, SMS, or email—all from your dedicated business line.
Respond by Text
Speed closes deals. Customers request multiple quotes, and being first matters. Reach them instantly via SMS and reply directly from your iOS or web app.
More Form & Website Features
Agent Replies
Agent will start the first contact automatically, then seamlessly hand off to a real person. Get push notifications for urgent leads so you can take action right away.
Smart Open
Simply link any hyperlink to #pathline and our widget will automatically pop up and highlight the name field. Reducing two clicks for your customer, making it easier than ever to reach you.
Custom Styles
Customize your widget to match your brand. Our intuitive editor makes it fast and easy.
SMS Opt-in
Capture transactional and promotional SMS opt-ins, separately or togethe, and stay compliant.
Have Questions?
Do I get my own dedicated business phone line?
Yes! You’ll be assigned a dedicated business number in your local area code. Use it across your website, Google Maps listing, and all marketing materials to keep your communications consistent, professional, and easy for customers to reach.
Can I make a dial by menu (auto-attendant)?
Yes! Upload your own personalized voice greeting and route menu options to any phone. Create professional dial-by menus that guide callers through clear prompts, so they can quickly reach the right person or department.
Can I create or use my own website?
Yes! Build a site with our integrated editor powered by WordPress and Divi, or connect your existing website and manage forms, messaging, and marketing in one place.
Can my line receive and send texts?
Yes! Once your account is activated and your number is claimed, you can instantly start receiving text messages. To send messages, we’ll handle the required 10DLC campaign registration for your brand. This typically takes 5–7 business days for approval.
Do you have a mobile app?
Yes! Our iOS app puts your business communications at your fingertips. Receive push notifications for new website leads or text messages, manage your phone number, create and manage forms, and track your email campaign analytics, all from one convenient place.
Even in complex, chaotic systems, there is a real, traceable path forward and the right platform lets you follow it precisely.