Connect with
your customers
Call, text, get paid, and follow up as a team from the same business line.
per team member · all features included
What’s included
- Calling & messaging (US)1 Unlimited within fair use
- Team inbox Calls, texts, and forms together
- Port numbers from other carriers We cover standard porting fees
- Invoices & payment links Get paid from the same workspace
- Forms Unlimited submissions
- Reply to submissions with SMS From your business number
- Email marketing 1,000 sends / mo included
- Call recording Automatic, with unlimited retention
- Pathline Intelligence Spam filter and auto reply
- Ring groups Ring the whole team at once
- Dial menu Custom greeting and routing
- Connectors Tools your team already uses
- Backup ringers Cover when primaries are busy
- File Share High-res photos and documents
- Automations Timed email sequences
- White glove support A named Pathline contact
FAQ
What is a Team Inbox?
Your team’s calls, texts, and form submissions live in one shared view. Anyone can pick up a conversation, see who last talked to the customer, and reply from your business line.
Can I see what my team is doing?
Yes. See who on your team picked up or placed a call, who’s typing in a text conversation, and who replied to each customer.
What’s included with Pathline Intelligence?
Powerful spam filtering that keeps junk out of your inbox, plus agent auto-reply that makes first contact before your competitors do.
Is calling and texting really unlimited?
Yes. Every team member includes unlimited US calling and texting within fair use. You are not billed per minute or per message for day-to-day team use on your business line.
Can I transfer my number from another carrier?
Yes. You can transfer your existing number from another carrier. We cover standard porting fees and early termination charges within our published limits.
What devices do you support?
Pathline is available on iOS and Android, with a full web dashboard for messages, email marketing, web studio, automations, and account management.
Can I tell the difference between business and personal calls?
Yes. Business calls ring your phone with your business line’s caller ID, separate from your personal line, so you always know it’s a business call.
What number will my customers see when I call?
Your dedicated business number. Outbound calls show your Pathline business caller ID, not your personal cell number.
Does Pathline use my phone’s plan minutes?
Yes. Pathline places calls over your carrier’s native cellular network using a forwarding number. Native 5G carrier reliability is superior to making calls with Wi-Fi data.
1 Unlimited US calling and messaging within fair use. 10DLC carrier review and messaging fees bill separately.