Business SMS,
Your whole team

Send and receive unlimited US texts on a shared business line — with a unified inbox, form lead replies, typing indicators, and Pathline Intelligence on the plans that include them.

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SMS, done right

One shared inbox

Two-way texting on your business line — shared inbox, form lead replies, and Intelligence that keeps real conversations in front.

Shared inbox

One thread for the whole team

Incoming and outgoing texts on one business line. Anyone can answer, see who last replied, and pick up where someone left off.

Form leads

Reply before they call someone else

One-click SMS from your business number after a form submission — on every plan.

Payments

Send invoice links by text

Text payment links from your business line in the active thread so customers can pay without leaving the conversation.

Pathline Intelligence

Spam filter and auto-reply on SMS

Use monthly Intelligence credits to screen inbound junk and send instant opt-in replies after forms — then hand off to a human.

Calling & messaging (US)

Unlimited US calling and texting on your business line, within fair use. No per-minute nickel-and-diming for day-to-day team use.

Carrier review and setup fees

US carriers require 10DLC brand and campaign registration before business texting. Those fees are billed separately from your Pathline plan.

Messaging fee

Carriers charge an ongoing 10DLC / A2P messaging fee for business SMS. Billed separately from your Pathline plan.

Port numbers from other carriers

Keep the number customers already know. We cover standard porting fees and early termination charges within our published limits.

Unified team inbox

Texts and form submissions share one team inbox. See typing indicators and who last talked to each customer so anyone can pick up the thread.

Team member activity

See who made and received each call, and who sent each text inside threads.

Live typing indicators

Know when a teammate is already typing in a shared SMS thread so you don’t double-reply.

Reply to submissions with SMS

One-click SMS reply from your business number after a form comes in. Reach the lead before your competitor does.

Send SMS

Create invoices in-thread and text payment links from your business line (not some shared notification line) while the conversation is active. Customers can easily respond to the invoice in the same thread.

Spam filter

AI screens form submissions and inbound SMS for SEO pitches, link scams, sketchy outreach, non-Latin copy, and bot junk. Real leads stay in Messages; spam goes to Trash.

Auto-reply

After a real form submission, Pathline sends an instant, personalized SMS from your business line (opt-in only), then alerts your team so a human can take over.

File share

Text a customer an upload link for full-resolution photos, videos, and PDFs. Viewable in thread, and keeps all files organized under that contact.

One simple price

Call, text, get paid, and follow up. One flat price per team member. Cancel anytime.

Pathline Platform

The full stack for every team member.

$65/mo

per team member · all features included

1 team member
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FAQ

Is texting really unlimited?

Yes. Every voice seat includes unlimited US calling and texting within fair use. You are not billed per message for day-to-day team use on your business line.

What are 10DLC / carrier fees?

US carriers require brand and campaign registration before business SMS, plus an ongoing messaging fee. Those fees are billed separately from your Pathline plan and listed on pricing.

What is a Unified Inbox?

Your team’s texts, calls, and form submissions live in one shared view. Anyone can pick up a conversation, see who last talked to the customer, and reply from your business line.

Can I see when a teammate is typing?

Yes. Live typing indicators show when someone else is already composing a reply so customers do not get double texts.

Can I reply to form leads by SMS?

Yes. One-click SMS from your business number after a form submission is included with Pathline.

What is Pathline Intelligence on SMS?

Pathline Intelligence screens inbound SMS for spam and can send instant opt-in auto-replies after forms. Uses are included with your plan each month.

Can customers send photos and files?

File share — an upload link for full-resolution photos, videos, and PDFs — is available on Growth. Files stay organized under that contact in the thread.

Can I transfer my number from another carrier?

Yes. You can transfer your existing number. We cover standard porting fees and early termination charges within our published limits.

Form replies

Catch every lead by text

Website forms land in the same inbox as SMS. Reply from your business number in one tap — before the next quote goes out.

  • Reply to submissions with SMS
  • Auto-reply with Intelligence
  • Spam filter on inbound
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Business SMS your whole team can answer

Send and receive texts, reply to form leads, and keep every conversation in the same platform your team already uses.

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