Voice

Shared business phone lines for your workspace. Make and receive calls from the Pathline iOS app, review history on the web, and route incoming calls the way your team works.

Get started

  1. Claim or port a number

    Open Voice and search by area code to claim a new line, or submit a port request for a number you already own.

  2. Set calling rules

    In Account → My Numbers, open Calling rules for each line. Choose where inbound calls go: the Pathline iOS app, a forwarded phone number, or an auto-attendant (IVR) menu.

  3. Register iOS devices

    In Account → Incoming Calls, each teammate registers the iPhone that should ring for that line. This is separate from forwarding to an outside number.

Daily use

  • Place and answer calls — use the Pathline iOS app. This is the primary calling experience today.
  • Call history — review recent calls on Voice in the web dashboard.
  • Voicemail — listen to messages at Voice → Voicemail.
  • Call recording — optional per line in calling rules. Recordings are kept for 30 days.

Team access

Each teammate can be granted access to specific lines. Members without line access will not see Voice or calling settings for those numbers.

Good to know Outbound calling from the web dashboard is not available yet — use the iOS app. Incoming SMS is included with your line; outbound SMS is enabled separately per line.